Yes, you have a legal period of 14 days after receipt to return an unused product in its original packaging.
See our full return policy for more information.
Currently, exchanges are not automatic. Simply return the item to us and place a new order. Return shipping costs are your responsibility unless we make an error.
Our creations come with a certificate of authenticity to guarantee quality.
We will of course replace the item if it is defective or damaged during transport. If you have any problems, please contact our customer service with supporting photos.